Entrepreneurial Elevation
Fulfillment Policy
At Entrepreneurial Elevation, our primary goal is to provide a fulfilling and enriching experience for our clients. We are committed to delivering our services with the utmost professionalism and dedication. To ensure transparency and set clear expectations, we have established the following fulfillment policy:
1. Service Delivery:
1.1. Sessions will be conducted either in-person, through video conferencing, or via phone calls, as mutually agreed upon between the client and the coach.
1.2. The duration and frequency of coaching sessions will be determined during the initial consultation or as specified in the package purchased by the client.
1.3. Our coaches will adhere to the scheduled session times and make every effort to start and end sessions promptly, unless mutually adjusted by the client and coach.
2. Coach Qualifications:
2.1. Our services are delivered by qualified coaches who possess the necessary expertise, training, and experience in their respective fields.
2.2. We strive to ensure that our coaches are professional, competent, and committed to providing a high standard of coaching to our clients.
3. Client-Coach Relationship:
3.1. A strong and trusting relationship between the client and the coach is crucial for the coaching process.
3.2. Our coaches will maintain confidentiality and adhere to professional ethics, respecting the privacy and personal information shared by the client during coaching sessions.
3.3. The coach will actively listen, ask powerful questions, provide constructive feedback, and support the client in defining and achieving their goals.
4. Client Responsibilities:
4.1. Clients are expected to actively participate in sessions, be open to self-reflection and personal growth, and take responsibility for their own actions and decisions.
4.2. Clients should provide accurate and relevant information to their coach, as it will contribute to the effectiveness of the coaching process.
4.3. Clients are encouraged to communicate their expectations, concerns, or questions to their coach promptly to ensure a productive coaching experience.
5. Feedback and Adjustments:
5.1. We value client feedback and continuously strive to improve our services.
5.2. Clients are encouraged to provide feedback on their experience, including any suggestions or areas of improvement.
5.3. In the event that the client feels that the services are not meeting their expectations or needs, we will make reasonable efforts to address their concerns and, if appropriate, consider adjustments to the coaching process.
Please note that this fulfillment policy is subject to change without prior notice. We recommend reviewing this policy periodically to stay updated.
If you have any questions or need further clarification regarding our fulfillment policy, please feel free to contact our customer support team. We are here to assist you and ensure your satisfaction with our coaching services.